Support & Tutorials
Support
in the right format
We are available to assist you with any questions about Projectworx – whether you are an existing customer or interested in our tool. The following options are available to you:
Support Portal
Existing customers also have access to the Projectworx Support Portal.
You’re not yet a customer but would like to learn more about the functionality of Projectworx? Or are you currently testing our software and have questions about it? Feel free to use the inquiry form.
Ressource planning
Resource planning is a primary use case of Projectworx. In this video, you’ll learn how to allocate resources to work packages on the Gantt chart. Furthermore, we take a look at the resource overview, which provides insights into free and blocked capacities, either for your project team or even for the entire company. ~ 6 minutes
Task Management
In this video we explain how you can use tasks to define in detail what needs to be done in a project. We take a look at different task views such as lists or boards and show you how to collaborate easily within the project team. ~ 10 minutes
Protocols
In this training video, we explain how you can work with protocols and how they are interconnected with the task module. Get to know the basic features and more. ~12 minutes
Time Recording
There are different options for tracking the hours you worked on a project or work package within Projectworx. In this video, we explain the Calendar and the Time Recording Form in detail. ~ 4 minutes
Support request
Do you have questions about your test account, the features of Projectworx, or pricing? Please contact us.